Monthly Archives: August 2013

Twitter is now a Key Tool in Crisis Management.

Twitter is now a key tool in crisis managementAs I turned into my local railway station one morning recently I knew immediately that something terrible had happened. Where normally there would be one or two cars in front of the ticket office, the whole area was crowded with half a dozen police cars and many other emergency vehicles and personnel. I was stopped by a Chiltern Railways member of staff who gave me the bad news.

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